Cherry closed 29th Mar - 1st Apr 🐣

COVID-19 Delays to Shipping - King Street store closure

The free Express Post upgrade has ended. Thank you.
UPDATED 01/10/2021 Free Express Post Upgrade

Get a free express post upgrade when you order at Cherry!
With the regular parcel pickup pause now in effect from Australia Post we have decided to upgrade all your purchases of singles, packs and boxes to Express post for FREE!
The upgrade will apply automatically at the checkout (see below).
This upgrade will end on the 5/10/21 at 7am.
This upgrade does not apply to hits from breaks.
UPDATED 29/09/2021
Update - Australia Post are pausing collection of  eParcel and Parcel Post, all pickups, collections and business lodgements in Greater Melbourne Metro for five days, from 12.01am Friday 1 October to 12.01am Wednesday 6 October.
Please allow additional time for your item to arrive.
Express Post items will continue to be collected. If you need your items quickly I would encourage you to use the Express option.
The Cherry store remains closed for browsing and pick up of orders.
Thank you all for your understanding 🙏
Full message from Australia Post:

We can assure you services provided for Express Post, Premium, Startrack Express, domestic and international letters remain unchanged across our network, as do processing for all international inbound and outbound. Street Post Boxes (SPBs) will also continue to be collected.

Post Offices will remain open for all usual business and collections in regional Victoria and all other States remain the same.

For eParcel and Parcel Post, all pickups, collections and business lodgements in Greater Melbourne Metro will be paused for five days, from 12.01am Friday 1 October to 12.01am Wednesday 6 October.

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UPDATED 2/08/2021
Update from Australia Post today - they are pausing collection of parcels until tomorrow morning.
Please allow additional time for your item to arrive.
The Cherry store remains closed for browsing and pick up of orders.
Normal shipping will resume tomorrow.
Thank you all for your understanding 🙏
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From Aus Post:
 
To help us clear excess parcel volumes in NSW, ACT and VIC, we will be temporarily suspending customer collections in these areas.
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All Parcel Post collections from customers and merchants will be paused until 7am Tuesday 7 September.
UPDATED 31/08/2021
Australia Post has closed one of its facilities in Melbourne today and let us know to expect additional delays as a result (full detail below).
Cherry's King Street store is currently closed for browsing and click and collect.
Your online orders are not affected and will usually ship the next business day.
As always, thank you for your support and if you have any concerns please give us a message through the Facebook page.
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Message from Australia Post
Victoria
Melbourne North facility closed
We have taken the precautionary measure of closing our Melbourne North Facility temporarily for deep cleaning and sanitsation, following advice from the Victorian Department of Health.
The facility will re-open as soon as practicable once we receive clearance from the Victorian Department of Health.
The safety of our people and the community is our absolute priority. As a result of this temporary closure, there will be no parcel deliveries in Melbourne’s Northern suburbs today, and there will be disruptions to red van collections this afternoon.
We will be putting in place contingencies where we can to recommence deliveries as soon as possible.
Significant load across network today
The entire network is experiencing significant load today with at least two days’ of delays on deliveries. Some delivery sites are unable to take more volume in due to capacity, so the teams are working hard to clear these facilities as best they can.