Pickup Policy

**Please also see the COVID Update at the top of this page***

PICKUP ORDERS
STRICTLY AVAILABLE ONLY between 1pm and 4pm, Monday to Friday.
GRADING DROP OFF and PICKUP
STRICTLY AVAILABLE ONLY between 1pm and 4pm, Monday to Friday, or by appointment only on Saturdays. Please send a message through the website to organise appointments.
SELL YOUR CARDS
STRICTLY AVAILABLE ONLY between 1pm and 4pm, Monday to Friday, or by appointment only on Saturdays. Please send a message through the website to organise appointments.
BREAK HIT COLLECTION / REDEMPTIONS 
Please note, pickup is STRICTLY AVAILABLE ONLY between 1pm and 4pm, Monday to Friday.

Click and Collect - Next Day Pickup

You can always come into the store, and we can assist straight away! If you'd prefer to make an online "Click and Collect" order, please note that these are prepared and available for the next business day. 

"Hold" Times

Any order made can be picked up from store after all items are available. Please note that all orders made for "pick up" will be held for a maximum of 30 days. After this period of time, we may not be able to guarantee the fulfilment of your order. 

Identification Requirements

Please have available identification when coming to pickup your order. If you are picking up for a friend/family member, they are required to have sent us a message in advance. In most instances, both the original customers identification and the nominated persons are also required to be shown.