Shipping Policy

Free Worldwide Shipping on Singles Orders

Spend $75 or more on Singles for FREE SHIPPING Worldwide.  All international shipping is tracked.  Domestic orders can be sent for $2 without tracking, if preferred.

Same Day Dispatch

All orders made before 7am AEST will ship the same business day.  We ship mostly through Australia Post and pack carefully using a minimum 2 layers of bubble wrap and padded bags where applicable.  

Delivery times are based on orders placed between Monday - Friday.  Weekend orders will be dispatched on the Monday.

"Pre-Order" and "Back-Order" Items

If your cart contains a "pre-order" item, the entire order will be prepared when all items are available. This is generally the day prior to the product's scheduled release date. If there are multiple "pre-order" items, your order will be prepared once the final item is available. 

Please note that the manufacturer of each product has the right to change the scheduled release date. 

Flat Rate Shipping on Domestic Orders

Cherry provides flat rate shipping* for both regular and express services for standard size parcels Australia Wide.

Tracking number will be provided. 

Express Shipping Delivery Times

If you are within the Australia Post Express Next Day Delivery Network (http://auspost.com.au/parcels-mail/delivery-areas.html) your order should be received the next business day.  If not, it may take upto 3 business days.

Domestic Shipping Restrictions 

We are currently unable to dispatch to "parcel locker" locations as provided by companies such as Australia Post. In the event that your order has this type of address listed for delivery, the team may reach out to request a fixed address such as a business workplace or home address. In the event these are used, Cherry are unlikely to be able to assist with matters arising from these addresses. 

International Shipping

We currently offer shipping estimates to our most frequent International customers but always welcome enquiries from residents in countries not listed. Cherry takes all care but no responsibility for untracked packages, please take this into consideration before purchasing. If you would like an estimate please Contact Us

*If your package weight exceeds 5kg then you will be charged a flat oversize rate.

 International Group Breaks* (Tracked Big Hits / Combined Shipments <500g)

International Group Breaks* (Free Tracked Shipping)

We encourage you to join our Live Group Breaks with confidence that you will receive your big hits in perfect condition wherever you live! We have decided to offer FREE tracked shipping on all international group breaks orders that land big hits, or that combine their hits over a minimum 2 week period.  This enables us to offset the significant post cost from Australia.  For Group Breaks where you unfortunately don't do too well we will ship via standard un-tracked mail.

Cherry group breaks usually ship the Monday following the Group Break.

Panini/Topps vs Cherry Redemption Ticket Prizes

Please note that all redemptions with a "CHERRY" logo, should be sent to the below address. These are not to be confused with Panini, Topps etc and their own redemption "scratch panel" processes.

We suggest these are returned to us with tracking to help ensure they reach us! Any loss in transit of these tickets will void the prize redemption - these tickets MUST be returned. 

Cherry Collectables - Redemptions
115 Batman Street
West Melbourne
Vic 3003
Australia

Discount Code and Coupon Usage

Please note that all Discount Codes, Coupons etc. cannot be used in conjunction with any other code or offer. 

If Cherry suspect that that multiple accounts have been created to make use of deals, specials etc., orders may be cancelled and refunded. If you believe this is a mistake, please do reach out to us and we will review this on a case by case basis.